Songster Support

If you have a suggestion, a question or a problem please contact us by email:

Thanks for using Songster, your input is always appreciated!

Previously Asked Questions

No Metadata is read, and the clip duration is zero

Songster fully relies on Spotlight metadata to obtain information about the files. Some hard drives and other storage media do not support Spotlight, and the metadata fields read '(null)'. Depending on the storage/hard drives used Spotlight may not be available. This is true for all Windows-formatted drives, including USB memory sticks. Spotlight can be disabled and enabled by the user using the Terminal application. Avid Unity drives can also have Spotlight turned on or off. Songster can only read metadata for files that have Spotlight enabled.

Can I use Songster with Final Cut Pro X?

No - Final Cut Pro X actually automatically does what Songster does. Songster makes XML compatible with 'classic' Final Cut Pro (i.e. up to version 7.0.3). Incidentally, Songster's feature to 'Send XML to Final Cut Pro' works on FCP versions 5.1.2 and higher.